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Mercure Telford Centre Hotel, Telford

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From51US$ /night
Check-in
04Feb2025Select date
Check-out
05Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Forgegate, Telford Centre, Telford, United Kingdom, TF3 4NA

Mercure Telford Centre Hotel is situated in the heart of Shropshire, positioned at the foot of the Wrekin. This modern property presents efficient amenities for both business travelers and leisure visitors. It's conveniently located near historical sites, including the Ironbridge Gorge, recognized as the starting point of the Industrial Revolution. The hotel has achieved the ALLSAFE cleanliness certification, verified by Bureau Veritas.

Location

Mercure Telford Centre Hotel boasts a great central location, facilitating easy access whether traveling by car or train. It's positioned close to major Midlands motorway networks, specifically the M6 and M5. Nearby attractions include the Telford International Centre and several museums, enhancing the area's cultural significance.

Rooms

The hotel features 153 spacious guest rooms, including 22 designed for business travelers. Each room is equipped with a flat-screen satellite TV, climate control, and a seating area. Modern bathrooms provide a fresh and vibrant ambiance, complemented by tea and coffee-making facilities. Additional perks include free WiFi and 24-hour room service for enhanced convenience.

Eat & Drink

The contemporary RBG Restaurant offers a diverse menu with local English dishes available seven days a week. Guests can enjoy a buffet breakfast that includes a variety of cold cuts, cheeses, and full English breakfast options. The Lounge Bar provides a casual atmosphere, serving hot and cold beverages as well as light meals throughout the day.

Leisure & Business

Guests have complimentary access to the Innaction Leisure Club, featuring a gym, an indoor pool, sauna, and steam room. The hotel also houses a conference room, making it suitable for business meetings and events. For those seeking recreational activities, there is a modern games room with pool tables.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Disability Access
Max:
2 persons
14 m² 
Shower
Heating
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Privilege King Room
Max:
2 persons
14 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Classic Twin Room
Max:
2 persons
14 m² 
Bed options:
2 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Telford5000 ft
Airports
Birmingham (BHX) 46.2 mi
Chester Hawarden (CEG) 59.8 mi
Bus
Bus stop2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Locker room
  • Elevator
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Forgegate, Telford Centre, Telford, United Kingdom, TF3 4NA
Map view
street view
Forgegate, Telford Centre, Telford, United Kingdom, TF3 4NA
Nearby
Mall
Telford Shopping Centre
1800 ft
Telford Plaza Fountain
500 ft
Reassure History Sign
900 ft
Restaurants
Jamaica Blue
2000 ft
Unit 28
Pizza Hut
3100 ft
Unit 12 Telford Bridge Retail Park Old Park
Aroma Cafe Bar
2700 ft
119 Ashdown Lane Telford Town Centre
Patisserie Valerie
3000 ft
Telford Shopping Centre
Little Dessert Shop Telford
3300 ft
Central Square Unit 11 - 12 Hazeldine House
TGI Fridays
3500 ft
Southwater Square Southwater Way
Novello Lounge
3600 ft
Unit 4B Southwater Square Southwater Way Southwater Way
Costa Coffee
3500 ft
Unit 10 Southwater Square Southwater Way Unit 10

Reviews and Ratings

Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Convenient location
Generous car parking
Room conditions
Communication issues
6.6/10
Nice
Rooms
6.4
Location
7.6
Service
7.5
Dining
5.0
Guest reviews
6.6/10
based on 8 reviews
7.5
7.5/10based on 3963 reviews
Peter
United Kingdom, March  2024
7.0/10

The hotel room was well set out and very comfortable, but unfortunately, it was next to the entrance by the lift which I requested not to be near as I am a light sleeper. The small desk fan provided was far from adequate. The service from the hotel manager was thoughtful and accommodating. The location was ideal for working in the area and great for staying close to the event I attended. The dining experience wasn't very good, with dried up and tasteless food. The hotel facilities were above the smokers area.

Rooms
7.0
The room was well set out and very comfortable.
Service
8.0
The service from the hotel manager was thoughtful and accommodating.
Location
8.0
The location was ideal for working in the area and great for staying close to the event I attended.
Dining
5.0
The dining experience wasn't very good, with dried up and tasteless food.
Facilities
7.0
The hotel facilities were above the smokers area.
Hubert
United Kingdom, February  2024
5.6/10

I was not impressed with the rooms; they were cold with no spare blankets or heating, and there was no information provided about the restaurant, menu, or pool. However, the hotel is easily accessible with generous car parking. The room needed a bit of upkeep, as it was hot, had mold on the ceiling, and the net curtain was frayed.

Rooms
5.0
The room needed improvement, as it was cold with no spare blankets or heating. Lack of information about restaurant and pool.
Service
6.0
The service was a bit mixed; some staff members were friendly and welcoming, while others lacked communication causing some issues with charges. Jemma was particularly helpful and polite during check-in.
Location
7.0
The location was convenient for reaching the train station and town center easily. Close to a shopping center and various shops and restaurants.
Dining
5.0
The dining experience was mediocre, with cold food and weak tea. Needs improvement in quality.
Facilities
6.0
Convenient location
Room conditions
Roy
United Kingdom, November  2023
6.0/10

The hotel's location was convenient for my business trip, although it could use some updating. The service was friendly and helpful, especially regarding special dietary needs. However, the dining experience was subpar due to undercooked food. The rooms, though not all equipped with air conditioning, were eventually ready and decent. While there were improvements to be made in some areas, the staff's courteousness stood out as a positive.

Rooms
7.0
My room wasn't initially ready until later in the afternoon, and it felt uncomfortably hot inside despite the mild outdoor temperature. Not all rooms had air conditioning, but once it was ready, it was decent.
Service
8.0
The service was excellent, particularly in accommodating my wife's dietary restrictions. The staff, even during busy hours with minimal crew, were friendly and informative.
Location
6.0
The hotel's location met my needs for a business trip, although it could benefit from an update. It was close to my destination, which was convenient for a short stay.
Dining
5.0
The dining experience was disappointing as the food was served cold and undercooked, leading to a waste of money. The limited breakfast options were a downside.
Facilities
5.0
The facilities were adequate but not exceptional. Some areas like dining could use improvement to enhance the overall guest experience.
Dorothy
United Kingdom, November  2023
7.0/10

My stay at the hotel was a mix of positives and negatives. The rooms were nice, the breakfast and dinner at the restaurant were lovely, but unfortunately full of dirty cobwebs. The rooms were very warm, which was a bit uncomfortable.

Rooms
7.0
The rooms were nice but full of dirty cobwebs and incredibly warm.
Service
9.0
The service was excellent. The staff were extremely friendly, went above and beyond, and were always keen to resolve any issues promptly.
Location
8.0
The hotel's location was great, with easy access to the International Centre and shops for dining options. Free parking was a lovely bonus.
Dining
5.0
The dining experience was subpar. The staff at breakfast seemed overwhelmed, and there were shortages of key items like beans, bacon, and croissants.
Facilities
6.0
The facilities were satisfactory but could be improved.
Friendly Staff
Dirty Cobwebs
Mark
United States of America, August  2023
6.8/10

The hotel had spacious and clean rooms with a large TV and good channel selection. Unfortunately, there was no air conditioning during our stay, which was uncomfortable given the high temperatures. The service was friendly and welcoming, and the location was convenient for our plans. However, the dining experience was poor with overcooked items and limited options.

Rooms
7.0
The rooms were spacious and clean with a large TV and good channels.
Service
8.0
The service was lovely, friendly, and welcoming.
Location
8.0
The location was very good, close to town and where we needed to be.
Dining
5.0
The dining experience was very poor with overcooked items and limited options.
Facilities
8.0
The swimming pool and steam room had the correct temperature.
John
United Kingdom, July  2023
6.8/10

My stay at the hotel was a mix of comfort and inconvenience. The room was cozy but had minor issues like overflowing bins and key card problems. The staff was a bit hit or miss, with some being rude while others were genuinely helpful. The location was convenient for our plans, but the parking situation led to unexpected charges. The dining experience had its ups and downs with a limited buffet but great pastries. Overall, a decent stay with some hiccups.

Rooms
7.0
The room was very comfortable despite some minor issues.
Service
6.0
The staff had a mix of attitudes, from disinterested to genuinely helpful.
Location
8.0
The location was convenient for the event we attended but had parking issues.
Dining
6.0
The dining experience had its ups and downs with limited buffet options and good pastries.
Facilities
7.0
The facilities met basic needs but nothing outstanding.
J.
United States of America, May  2023
5.8/10

As a solo traveler, my stay at the hotel had its ups and downs. The room was perfect for my needs with tea/coffee making facilities, but upon closer inspection, I noticed some cleanliness issues like dirty cobwebs and hair in the bathroom corners. The location was fabulous for a quick stopover, but the presence of a loud rapper nearby was a downside.

Rooms
7.0
The room was perfect for me as a solo traveler with tea/coffee making facilities.
Service
6.0
The staff were friendly and efficient, but the lady on reception had to juggle multiple roles which caused delays.
Location
7.0
The location was fabulous for a quick stopover but compromised by the nearby noise from a loud rapper.
Dining
5.0
The dining experience offered an overcooked and reheated fried egg which was disappointing.
Facilities
5.0
Convenient location
Cleanliness issues
Robbie
United Kingdom, April  2023
7.6/10

My second stay at the hotel. The room was extremely cold during my visit, despite having the necessary amenities. The window had been filled with silicone, but a large draft was still coming in. Not having air conditioning was a problem that night, though it likely wouldn't have been an issue the previous weekend when temperatures were high, in the 30s.

Rooms
5.0
The room was extremely cold and had a draft despite amenities available.
Service
9.0
The staff went out of their way to accommodate requests and were excellent in their service.
Location
9.0
The hotel's location was fabulous, especially for attending the vfestival. The rooms were clean, comfortable, and the staff was excellent.
Dining
8.0
The dining experience was fresh, hot, and tasty, offering value for money.
Facilities
7.0
The hotel offers a range of facilities for the guests' convenience.
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Rooms and Guests2 Guests, 1 Room