The hotel offers amenities for your comfortable stay and unforgettable experiences
Superb Breakfast!
“The breakfast setup was remarkable, offering a variety of delicious choices that exceeded my expectations.” view full review
Refreshing Pool!
“The swimming pool was a true highlight of our stay, with a perfect temperature that made it immensely enjoyable.” view full review
Comfortable Beds!
“The beds were exceptionally comfortable, providing a perfect night's sleep after a long day of activities.” view full review
Clean & Spacious!
“Our room was spacious and immaculate, equipped with efficient temperature controls that added to our comfort.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Barber shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Sports trainer
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Game room
Spa & Leisure
Indoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Forgegate, Telford Centre,
Telford,
United Kingdom,
TF3 4NA,
Shropshire
Map view
street view
Forgegate, Telford Centre,
Telford,
United Kingdom,
TF3 4NA,
Shropshire
City landmarks
Event hall
The International Centre
1.3
km
Telford Town Park
Wonderland
1.9
km
Park
Telford Town Park
2.3
km
Iron Bridge
1.1
km
Church of St Peter
800 m
Between Rampart Way And Euston Way
Telford Central Footbridge
620 m
Odeon
630 m
Capgemini sign
630 m
Site of Battle of Cinderloo
670 m
Casino
Mecca Bingo Ltd
840 m
Odeon Cinema
850 m
Cineworld
850 m
Telford Ice Rink
880 m
Telford Tenpin Bowling
880 m
Holy Trinity Church
1.4
km
Megabowl
1.2
km
Church of St Leonard
1.6
km
Open air theater
1.4
km
Church
Salvation Army
1.4
km
Wonderland Telford
1.4
km
Zoo
Exotic Zoo
2.5
km
industry
1.5
km
Hangman's Pool
1.6
km
Event hall
The Duke Box
1.6
km
Church of St George
1.9
km
St Mary the Virgin
1.9
km
The Place
1.6
km
Nearby
Mall
Telford Shopping Centre
520 m
Telford Plaza Fountain
140 m
Reassure History Sign
270 m
Restaurants
Jamaica Blue
600 m
Unit 28
Pizza Hut
940 m
Unit 12 Telford Bridge Retail Park Old Park
Aroma Cafe Bar
820 m
119 Ashdown Lane Telford Town Centre
Patisserie Valerie
890 m
Telford Shopping Centre
Little Dessert Shop Telford
1.0
km
Central Square Unit 11 - 12 Hazeldine House
TGI Fridays
1.0
km
Southwater Square Southwater Way
Novello Lounge
1.1
km
Unit 4B Southwater Square Southwater Way Southwater Way
Costa Coffee
1.1
km
Unit 10 Southwater Square Southwater Way Unit 10
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Convenient location
Generous car parking
Room conditions
Communication issues
6.4/10
Nice
Rooms
6.4
Location
7.6
Service
7.5
Dining
5.0
Guest reviews
6.4/10
based on 8 reviews
7.5
7.5/10 based on 3873 reviews
Peter
United Kingdom,
March
2024
7.0/10
The hotel room was well set out and very comfortable, but unfortunately, it was next to the entrance by the lift which I requested not to be near as I am a light sleeper. The small desk fan provided was far from adequate. The service from the hotel manager was thoughtful and accommodating. The location was ideal for working in the area and great for staying close to the event I attended. The dining experience wasn't very good, with dried up and tasteless food. The hotel facilities were above the smokers area.
Rooms
7.0
The room was well set out and very comfortable.
Service
8.0
The service from the hotel manager was thoughtful and accommodating.
Location
8.0
The location was ideal for working in the area and great for staying close to the event I attended.
Dining
5.0
The dining experience wasn't very good, with dried up and tasteless food.
Facilities
7.0
The hotel facilities were above the smokers area.
Hubert
United Kingdom,
February
2024
5.6/10
I was not impressed with the rooms; they were cold with no spare blankets or heating, and there was no information provided about the restaurant, menu, or pool. However, the hotel is easily accessible with generous car parking. The room needed a bit of upkeep, as it was hot, had mold on the ceiling, and the net curtain was frayed.
Rooms
5.0
The room needed improvement, as it was cold with no spare blankets or heating. Lack of information about restaurant and pool.
Service
6.0
The service was a bit mixed; some staff members were friendly and welcoming, while others lacked communication causing some issues with charges. Jemma was particularly helpful and polite during check-in.
Location
7.0
The location was convenient for reaching the train station and town center easily. Close to a shopping center and various shops and restaurants.
Dining
5.0
The dining experience was mediocre, with cold food and weak tea. Needs improvement in quality.
Facilities
6.0
Convenient location
Room conditions
Roy
United Kingdom,
November
2023
6.0/10
The hotel's location was convenient for my business trip, although it could use some updating. The service was friendly and helpful, especially regarding special dietary needs. However, the dining experience was subpar due to undercooked food. The rooms, though not all equipped with air conditioning, were eventually ready and decent. While there were improvements to be made in some areas, the staff's courteousness stood out as a positive.
Rooms
7.0
My room wasn't initially ready until later in the afternoon, and it felt uncomfortably hot inside despite the mild outdoor temperature. Not all rooms had air conditioning, but once it was ready, it was decent.
Service
8.0
The service was excellent, particularly in accommodating my wife's dietary restrictions. The staff, even during busy hours with minimal crew, were friendly and informative.
Location
6.0
The hotel's location met my needs for a business trip, although it could benefit from an update. It was close to my destination, which was convenient for a short stay.
Dining
5.0
The dining experience was disappointing as the food was served cold and undercooked, leading to a waste of money. The limited breakfast options were a downside.
Facilities
5.0
The facilities were adequate but not exceptional. Some areas like dining could use improvement to enhance the overall guest experience.
Dorothy
United Kingdom,
November
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were nice, the breakfast and dinner at the restaurant were lovely, but unfortunately full of dirty cobwebs. The rooms were very warm, which was a bit uncomfortable.
Rooms
7.0
The rooms were nice but full of dirty cobwebs and incredibly warm.
Service
9.0
The service was excellent. The staff were extremely friendly, went above and beyond, and were always keen to resolve any issues promptly.
Location
8.0
The hotel's location was great, with easy access to the International Centre and shops for dining options. Free parking was a lovely bonus.
Dining
5.0
The dining experience was subpar. The staff at breakfast seemed overwhelmed, and there were shortages of key items like beans, bacon, and croissants.
Facilities
6.0
The facilities were satisfactory but could be improved.
Friendly Staff
Dirty Cobwebs
Mark
United States,
August
2023
6.8/10
The hotel had spacious and clean rooms with a large TV and good channel selection. Unfortunately, there was no air conditioning during our stay, which was uncomfortable given the high temperatures. The service was friendly and welcoming, and the location was convenient for our plans. However, the dining experience was poor with overcooked items and limited options.
Rooms
7.0
The rooms were spacious and clean with a large TV and good channels.
Service
8.0
The service was lovely, friendly, and welcoming.
Location
8.0
The location was very good, close to town and where we needed to be.
Dining
5.0
The dining experience was very poor with overcooked items and limited options.
Facilities
8.0
The swimming pool and steam room had the correct temperature.
John
United Kingdom,
July
2023
6.8/10
My stay at the hotel was a mix of comfort and inconvenience. The room was cozy but had minor issues like overflowing bins and key card problems. The staff was a bit hit or miss, with some being rude while others were genuinely helpful. The location was convenient for our plans, but the parking situation led to unexpected charges. The dining experience had its ups and downs with a limited buffet but great pastries. Overall, a decent stay with some hiccups.
Rooms
7.0
The room was very comfortable despite some minor issues.
Service
6.0
The staff had a mix of attitudes, from disinterested to genuinely helpful.
Location
8.0
The location was convenient for the event we attended but had parking issues.
Dining
6.0
The dining experience had its ups and downs with limited buffet options and good pastries.
Facilities
7.0
The facilities met basic needs but nothing outstanding.
J.
United States,
May
2023
5.8/10
As a solo traveler, my stay at the hotel had its ups and downs. The room was perfect for my needs with tea/coffee making facilities, but upon closer inspection, I noticed some cleanliness issues like dirty cobwebs and hair in the bathroom corners. The location was fabulous for a quick stopover, but the presence of a loud rapper nearby was a downside.
Rooms
7.0
The room was perfect for me as a solo traveler with tea/coffee making facilities.
Service
6.0
The staff were friendly and efficient, but the lady on reception had to juggle multiple roles which caused delays.
Location
7.0
The location was fabulous for a quick stopover but compromised by the nearby noise from a loud rapper.
Dining
5.0
The dining experience offered an overcooked and reheated fried egg which was disappointing.
Facilities
5.0
Convenient location
Cleanliness issues
Robbie
United Kingdom,
April
2023
7.6/10
My second stay at the hotel. The room was extremely cold during my visit, despite having the necessary amenities. The window had been filled with silicone, but a large draft was still coming in. Not having air conditioning was a problem that night, though it likely wouldn't have been an issue the previous weekend when temperatures were high, in the 30s.
Rooms
5.0
The room was extremely cold and had a draft despite amenities available.
Service
9.0
The staff went out of their way to accommodate requests and were excellent in their service.
Location
9.0
The hotel's location was fabulous, especially for attending the vfestival. The rooms were clean, comfortable, and the staff was excellent.
Dining
8.0
The dining experience was fresh, hot, and tasty, offering value for money.
Facilities
7.0
The hotel offers a range of facilities for the guests' convenience.
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